BSB Video Manager
Complete redesign of the legacy highway camera management system to improve operator efficiency and monitoring capabilities.
Duration
8 months
Role
Senior UX Designer
Team
600+ Operators
Measurable Results
Key metrics achieved through the redesign
85%
Dark Mode Adoption
600+
Active Operators
40%
Faster Issue Detection
Design Process
User-centered approach to legacy system redesign
System Analysis
Deep analysis of legacy system limitations and operator pain points through contextual inquiry in control rooms.
User Research
Shadowing technicians and radio operators to understand real workflow needs in low-light environments.
Information Architecture
Restructuring camera organization and creating efficient navigation patterns for quick access.
Dark Mode Design
Implementing optimized dark theme for control room environments with reduced eye strain.
Operator Validation
Iterative testing with real operators to refine shortcuts and quick actions for faster response times.
Key Innovations
Solutions designed to improve operational efficiency
Optimized Dark Mode
Dark theme specifically designed for low-light control room environments, reducing eye strain during extended shifts.
Quick Shortcuts
Keyboard shortcuts and quick actions optimized for rapid problem identification and camera switching.
Multi-View Layout
Flexible grid system for simultaneous monitoring of multiple camera feeds with customizable layouts.
Smart Alerts
Intelligent alert system with visual and audio notifications for camera malfunctions and critical events.
Want to discuss your project?
I'd love to help you redesign your legacy systems and improve user experience.
Get in Touch